The Association voted to transition its banking accounts from SouthState (who recently acquired CenterState) to Truist (formerly known as BB&T/Suntrust). Please review your payment methods and update any automated payments to that they reach the new bank.
If you already made your January payment, please update for the April payment.
- If you use Billpay — you must alter the information with your bank, and send the checks to the new bank, with new account info.
- If you use ACH — it will no longer function and you must set up a new ACH with the new bank.
- If you set up automatic payments with SouthState, you must CANCEL that, and set up a new automatic payment with Truist (or choose another method).
- If you mail checks in, you must use the coupon provided in the statement.
Please take a moment to review the information received, and update/adapt your payment methods. Additional details can be found here: http://thesanctuaryhoa.net/pay