When you purchases a home in The Sanctuary, you become a part of the homeowners’ association (HOA). The HOA is established by the community’s recorded governing documents. These documents include the by-laws, articles of incorporation and Covenants, Conditions & Restrictions (CC&Rs). The documents provide for the association’s governance and establish a process for holding elections, adopting an association budget and establishing rules related to use of the property within the community. They also establish the maintenance and upkeep expectations of the homes.

The majority of residents follow the CC&Rs, which in this case are designed to promote an attractive curb appeal and preserve home values. From time to time, there may be occasion when an infraction of the rules exists. We have found that in most cases, a resident may be unaware of a particular community rule and the violations are quickly resolved when the resident is notified with a courtesy letter. For further action, CC&Rs also specify provisions for enforcement.

It is important to remember that the beauty and attractiveness of the homes is part of what drew Members to purchase in The Sanctuary, and the rules are there to maintain that level of curb appeal for the benefit of all.


Keys to Success

Respond to the Courtesy Letter.

Clarification and detail surrounding the notice is your right. Most violations are photographed, and the manager will discuss the violation, the restriction, and guide to the easiest path of completion.

Realize that the association is reasonable.

Some conditions take time to rectify. The Association is not going to compel re-sodding in January. If you have special circumstances, write the association with a plan and completion date. Standards are uniformly applied, but case-by case resolution is available.

Realize that it is not personal.

The Association is obligated to enforce its restrictions. This is not a personal comment on an individual’s home, but a community standard that all homes are expected to meet.

Common Misunderstandings

“My neighbor has the issue so I don’t have to address it.”

They likely have a courtesy notice as well. Consistent, uniform, non-selective enforcement is your right and expectation.

“It has been this way for a long time.”

From time to time, a violation may be unobserved. Or, perhaps management or the board has changed. The Association does not waive its rights to enforce its covenants.

“This rule is silly.”

The Association is obligated to enforce the rule regardless of its opinion of whether the rule has merit. Arcane or “out of touch” rules may be brought to the board’s attention for review and potential change.

“The board is after me.”

The board is distanced from enforcement. Sanctuary documents mandate the formation of a Covenant Enforcement Committee, which must be populated with non-board members. This committee operates independently from the board. Also, the monthly compliance drives are performed by management.

Most Common Violations

  • Lawns, Grass

  • Mailboxes
    Mailbox Replacement Options:

    Mailbox & Sign Solutions
    407-366-6565

    Creative Mailboxes, Inc.
    407-427-4264

    The Beautiful Mailbox Company
    800-856-6983

  • Landscaping

  • Repair, Driveway

  • Trash Cans

  • Repair, Paint
    Paint Palette Download
    Color books are available at:
    -The Clubhouse office
    -Sherwin-Williams 200 Alafaya Woods Blvd



If you have any further questions, email drew@nexuscommunitymanagement.com. We work with members, not against them, for a positive outcome.