The Association voted to transition its banking accounts from SouthState (who recently acquired CenterState) to Truist (formerly known as BB&T/Suntrust). Please review your payment methods and update any automated payments to that they reach the new bank.

Please update before the July payment to avoid late fees. There are still a number of Members who are sending to the old bank.

  • If you use Billpay — you must alter the information with your bank, and send the checks to the new bank, with new account info.
  • If you use ACH — it will no longer function and you must set up a new ACH with the new bank.
  • If you set up automatic payments with SouthState, you must CANCEL that, and set up a new automatic payment with Truist (or choose another method).
  • If you mail checks, you must use the coupon provided in the statement.

Please take a moment to review the information received, and update/adapt your payment methods. Additional details can be found here: http://thesanctuaryhoa.net/pay-dues/